The “wisdom of crowds” argument emphasizes the importance of diversity in online collaborations, such as open source projects and Wikipedia. However, decades of research on di...
Although many off-line organizations give their employees training, mentorship, a cohort and other socialization experiences that improve their retention and productivity, online ...
Rosta Farzan, Robert Kraut, Aditya Pal, Joseph A. ...
A challenge for many online production communities is to direct their members to accomplish tasks that are important to the group, even when these tasks may not match individual m...
Online social production communities allow efficient construction of valuable and high-quality information sources. To be successful, community members must be effective at collab...
The Special Interest Group on Computer Human Interaction (SIGCHI) has had a successful history of 20 years of growth in its numbers and influence. To help guide the continued evol...
Ben Shneiderman, Stuart K. Card, Donald A. Norman,...