—The wide variety of software development tools available today have a great potential to improve the way developers make software, but that potential goes unfulfilled when deve...
Software maintenance is a highly collaborative activity whose social context is rarely addressed. To explore this context, we conducted an ethnographic study at a large technology...
Our research explored factors that impacted the use of wikis as a tool to support the dissemination of knowledge within an enterprise. Although we primarily talked to a population...
Lester J. Holtzblatt, Laurie E. Damianos, Daniel W...
Technological devices for social networking are produced in droves and networking through media seems to be the way of getting ahead in business. We examine what role technology pl...
The technology for building dependable computing systems has advanced dramatically. Nevertheless, there is still no complete solution to building software for critical systems in w...