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» There is No Such Thing as Free Support
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SIGUCCS
2000
ACM
13 years 9 months ago
There is No Such Thing as Free Support
Every campus department needs computer support, from ordering and setting up new computers to installing software and answering software questions. This is in addition to training...
Dianne Brotherson
SIGUCCS
2006
ACM
13 years 10 months ago
Because we have better things to do: automating common support tasks
As technology permeates more aspects of our everyday lives, greater demands are placed on information technology personnel. Lehigh University computing consultants have found thei...
Keith B. Erekson, Stephen G. Lewis
CORR
2010
Springer
169views Education» more  CORR 2010»
13 years 4 months ago
The Privacy Coach: Supporting customer privacy in the Internet of Things
The Privacy Coach is an application running on a mobile phone that supports customers in making privacy decisions when confronted with RFID tags. The approach we take to increase c...
Gerben Broenink, Jaap-Henk Hoepman, Christian van ...
IOT
2010
13 years 2 months ago
Supporting interaction with the Internet of Things across objects, time and space
Effectively assisting people in complex and highly dynamic work environment requires advances in high-level declarative activity models that can describe the flow of human work act...
Fahim Kawsar, Gerd Kortuem, Bashar Altakrouri
JETAI
2000
89views more  JETAI 2000»
13 years 4 months ago
Free will - even for robots
Human free will is a product of evolution and contributes to the success of the human animal. Useful robots will also require free will of a similar kind, and we will have to desi...
John McCarthy