Online communities can help people form productive relationships. Unfortunately, this potential is not always fulfilled: many communities fail, and designers don't have a sol...
Pamela J. Ludford, Dan Cosley, Dan Frankowski, Lor...
Weblog is increasingly important over time with researchers anxious to learn why millions of Internet users are so eager to post their own diary on the web everyday. This study co...
People come to online communities seeking information, encouragement, and conversation. When a community responds, participants benefit and become more committed. Yet interactions...
Jaime Arguello, Brian S. Butler, Elisabeth Joyce, ...