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KDD
2008
ACM
142views Data Mining» more  KDD 2008»
14 years 5 months ago
Efficient ticket routing by resolution sequence mining
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
AUTOMOTIVEUI
2009
ACM
14 years 19 hour ago
Usability evaluation of a Volkswagen Group in-vehicle speech system
Driving behavior has been trending towards more time in the car and longer commutes. This has fueled the demand for an increasing number of in-vehicle infotainment features, at th...
Jackie C. Chang, Annie Lien, Brian Lathrop, Holger...
SIGGRAPH
1997
ACM
13 years 9 months ago
Interactive simulation of fire in virtual building environments
This paper describes the integration of the Berkeley Architectural Walkthrough Program with the National Institute of Standards and Technology’s CFAST fire simulator. The integ...
Richard W. Bukowski, Carlo H. Séquin