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KDD
2008
ACM
142views Data Mining» more  KDD 2008»
14 years 5 months ago
Efficient ticket routing by resolution sequence mining
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
EWSA
2004
Springer
13 years 10 months ago
An Architecture Description Language for Mobile Distributed Systems
Mobile software applications have to meet new requirements directly arising from mobility issues. To address these requirements at an early stage in development, an architecture d...
Volker Gruhn, Clemens Schäfer
ESA
2006
Springer
140views Algorithms» more  ESA 2006»
13 years 9 months ago
Latency Constrained Aggregation in Sensor Networks
A sensor network consists of sensing devices which may exchange data through wireless communication. A particular feature of sensor networks is that they are highly energy constrai...
Luca Becchetti, Peter Korteweg, Alberto Marchetti-...
WOSS
2004
ACM
13 years 11 months ago
Combining statistical monitoring and predictable recovery for self-management
Complex distributed Internet services form the basis not only of e-commerce but increasingly of mission-critical networkbased applications. What is new is that the workload and in...
Armando Fox, Emre Kiciman, David A. Patterson