4 search results - page 1 / 1 » Towards a Model for Measuring Customer Intimacy in B2B Servi... |
ICEXSS
2010
12 years 11 months ago
2010
This paper proposes an approach for evaluating the relationship with a customer, leading to the creation of a Customer Intimacy Grade (CIG), across multiple levels of granularity: ...
ACMICEC
2004
ACM
13 years 10 months ago
2004
ACM
Elaborating on the rapid evolution of mobile entertainment services, this paper investigates customers’ preferences and attitudes towards mobile music services in Europe through...
GIL
2011
12 years 4 months ago
2011
Abstract: Several global developments such as the growing demand for bioenergy, limits in the availability of water and diminishing production resources as well as sector-wide cris...
SIGMETRICS
2005
ACM
13 years 10 months ago
2005
ACM
The growing cost of tuning and managing computer systems is leading to out-sourcing of commercial services to hosting centers. These centers provision thousands of dense servers w...