Abstract: Much has been written about word of mouth and customer behavior. Telephone call detail records provide a novel way to understand the strength of the relationship between ...
The dynamics of peer participation, or churn, are an inherent property of Peer-to-Peer (P2P) systems and critical for design and evaluation. Accurately characterizing churn requir...
Massively Multiplayer Online Role Playing Games (MMORPGs) are computer based games in which players interact with one another in the virtual world. Worldwide revenues for MMORPGs h...
Social Network Analysis has emerged as a key paradigm in modern sociology, technology, and information sciences. The paradigm stems from the view that the attributes of an individ...
This work focuses on one of the most critical issues to plague the wireless telecommunications industry today: the loss of a valuable subscriber to a competitor, also defined as ch...
Jorge Ferreira, Marley B. R. Vellasco, Marco Aur&e...