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» Understanding email use: predicting action on a message
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CHI
2005
ACM
14 years 5 months ago
Understanding email use: predicting action on a message
Email consumes significant time and attention in the workplace. We conducted an organizational survey to understand how and why people attend to incoming email messages. We examin...
Laura A. Dabbish, Robert E. Kraut, Susan R. Fussel...
ESWS
2009
Springer
13 years 11 months ago
Semanta - Semantic Email in Action
Semanta is a system supporting Semantic Email, implemented as an add-in to two popular Mail User Agents, using existing email transport technology and integrated with the Social Se...
Simon Scerri, Ioana Giurgiu, Brian Davis, Siegfrie...
ECSCW
2003
13 years 6 months ago
When Can I Expect an Email Response? A Study of Rhythms in Email Usage
A study of email responsiveness was conducted to understand how the timing of email responses conveys important information. Interviews and observations explored users’ perceptio...
Joshua R. Tyler, John C. Tang
CHI
2004
ACM
14 years 5 months ago
Email task management styles: the cleaners and the keepers
Email has become overloaded as users make use of email tools for performing a wide range of activities. Previous studies have demonstrated the different strategies employed by ema...
Jacek Gwizdka
CEAS
2008
Springer
13 years 6 months ago
Activity-centred Search in Email
We consider activity-centered tasks in email, including the novel task of predicting future involvement of persons from an enterprise in an ongoing activity represented by a folde...
Einat Minkov, Ramnath Balasubramanyan, William W. ...