ABSTRACT Do developers use proven usability techniques like user involvement, usability testing, and iterative design in industrial practice? Based on inside knowledge of many diff...
This paper presents an exploratory process in which three industrial usability groups, in cooperation with HCI researchers, worked to reframe their own work practice. The usabilit...
In this Special Interest Group (SIG) the attendees will discuss methods for capturing usability data over time. Specifically, we will share industry best practices, brainstorm alt...
Think-aloud testing is a widely employed usability evaluation method, yet its use in practice is rarely studied. We report an explorative study of 14 think-aloud sessions, the aud...
This paper outlines our experiences with making architectural tradeoffs between performance, availability, security, and usability, in light of stringent cost and time-to-market c...
T. C. Nicholas Graham, Rick Kazman, Chris Walmsley