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» Usefulness of click-through data in expert search
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ICAIL
2007
ACM
13 years 9 months ago
Essential deduplication functions for transactional databases in law firms
As massive document repositories and knowledge management systems continue to expand, in proprietary environments as well as on the Web, the need for duplicate detection becomes i...
Jack G. Conrad, Edward L. Raymond
AIPS
2010
13 years 5 months ago
The Scanalyzer Domain: Greenhouse Logistics as a Planning Problem
We introduce the Scanalyzer planning domain, a domain for classical planning which models the problem of automatic greenhouse logistic management. At its mathematical core, the Sc...
Malte Helmert, Hauke Lasinger
ESWS
2005
Springer
13 years 11 months ago
RELFIN - Topic Discovery for Ontology Enhancement and Annotation
While classic information retrieval methods return whole documents as a result of a query, many information demands would be better satisfied by fine-grain access inside the docu...
Markus Schaal, Roland M. Müller, Marko Brunze...
BPM
2010
Springer
128views Business» more  BPM 2010»
13 years 5 months ago
Content-Aware Resolution Sequence Mining for Ticket Routing
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...