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BPM
2000
Springer
106views Business» more  BPM 2000»
13 years 9 months ago
Using Formal Analysis Techniques in Business Process Redesign
Formal analysis techniques can deliver important support during business process redesign efforts. This chapter points out the (potential) contribution of these formal analysis tec...
Kees M. van Hee, Hajo A. Reijers
BPM
2008
Springer
136views Business» more  BPM 2008»
13 years 7 months ago
On the Formal Generation of Process Redesigns
Business Process Redesign (BPR) is a process oriented methodology to improve organizations. Although literature on BPR is available in abundance, little concrete support on how to ...
Mariska Netjes, Hajo A. Reijers, Wil M. P. van der...
CAISE
2001
Springer
13 years 9 months ago
Relaxed Soundness of Business Processes
Business processes play a central role in the reorganization of a company and the (re)design of the respective information system(s). Typically the processes are described with the...
Juliane Dehnert, Peter Rittgen
ICEIS
2007
IEEE
13 years 11 months ago
Performing Business Process Redesign with Best Practices: An Evolutionary Approach
Although extensive literature on BPR is available, there is still a lack of concrete guidance on actually changing processes for the better. In this paper we propose and detail out...
Mariska Netjes, Selma Limam Mansar, Hajo A. Reijer...
BPM
2006
Springer
128views Business» more  BPM 2006»
13 years 8 months ago
A Redesign Framework for Call Centers
An important shortcoming in the Business Process Redesign (BPR) literature is the lack of concrete guidance on how to improve an existing business process. Our earlier work has aim...
Monique H. Jansen-Vullers, Mariska Netjes, Hajo A....