Personas are a powerful design and communication tool to help all those involved in the creation of interactive systems to better focus their efforts on their users. A persona is ...
This paper details results of an experiment to empirically evaluate the effectiveness and user acceptability of human-like synthetic agents in a multi-modal electronic retail scen...
Helen McBreen, Paul Shade, Mervyn A. Jack, Peter J...
Personas are useful for obtaining an empirically grounded understanding of a secure system's user population, its contexts of use, and possible vulnerabilities and threats end...
This case study examines a procurement project where the Swedish National Labor Market Administration (AMV) hired usability consultants in order to redesign their website for empl...
We are currently investigating what types of end user personas (or homogeneous groups in the population) exist and what works for or hinders each in end-user debugging. These pers...