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IUI
2006
ACM
13 years 11 months ago
Three phase verification for spoken dialog clarification
Spoken dialog tasks incur many errors including speech recognition errors, understanding errors, and even dialog management errors. These errors create a big gap between user'...
Sangkeun Jung, Cheongjae Lee, Gary Geunbae Lee
IWSDS
2010
13 years 3 months ago
D3 Toolkit: A Development Toolkit for Daydreaming Spoken Dialog Systems
Recently various data-driven spoken language technologies have been applied to spoken dialog system development. However, high cost of maintaining the spoken dialog systems is one ...
Donghyeon Lee, Kyungduk Kim, Cheongjae Lee, Junhwi...
NAACL
2004
13 years 6 months ago
Optimizing Automated Call Routing by Integrating Spoken Dialog Models with Queuing Models
Organizations are increasingly turning to spoken dialog systems for automated call routing to reduce call center costs. To maintain quality service even in cases of failure, these...
Tim Paek, Eric Horvitz
ICEIS
2008
IEEE
13 years 11 months ago
Modeling Human Interaction to Design a Human-Computer Dialog System
Alain Loisel, Nathalie Chaignaud, Jean-Philippe Ko...
ACL
2008
13 years 6 months ago
Assessing Dialog System User Simulation Evaluation Measures Using Human Judges
Previous studies evaluate simulated dialog corpora using evaluation measures which can be automatically extracted from the dialog systems' logs. However, the validity of thes...
Hua Ai, Diane J. Litman