: Web usability is a common term used in discussions of WWW (World Wide Web). This is definitely important, as more and more web sites are frequently visited and have great impact ...
Many of existing criteria for evaluating web sites quality require methods such as heuristic evaluations, or/and empirical usability tests. This paper aims at defining a quality m...
The University of Portland Office of Computer and Telecommunication Services (CTS) created an Intranet web site for the University community during the summer of 1998. In the summ...
Unless a web site meets the needs of the intended users it will not meet the needs of the organisation providing the web site. Web site development should be user-centred, evaluat...
In this paper we propose to include two up-to-date separate concepts, namely social computing and usability metrics, in intelligent interaction agents to enhance a user-centred, ad...