This paper examines the way in which a knowledge management system (KMS)—by which we mean the people, processes and software—came into being and evolved in response to a varie...
Christine Halverson, Thomas Erickson, Mark S. Acke...
During face-to-face interactions, groups frequently overly rely on the dominant viewpoint to lead the group in its decision-making process. We begin with a discussion of this phen...
We are experiencing a new Social Web, where people share, communicate, commiserate, and conflict with each other. As evidenced by systems like Wikipedia, twitter, and delicious.co...
Social media sites such as Twitter continue to grow at a fast pace. People of all generations use social media to exchange messages and share experiences of their life in a timely...
The use of ICTs in the public sector has long been touted for its potential to transform the institutions that govern and provide social services. The focus, however, has largely ...