We report an empirical study of a synchronous messaging application with group-oriented functionality designed to support teams in the workplace. In particular, the tool supports ...
A field study of Computer Mediated Communication (CMC) as used in higher education asks the questions, "Will students take part in synchronous chat sessions if they are sched...
: Performance support is happening where we work and live. Under a tree and at a park bench, in a submarine, at a parent-teacher meeting, in a cubicle, or on the manufacturing floo...
Collaborative authoring is a common workplace task. Yet, despite improvements in word processors, communication software, and file sharing, many problems continue to plague co-aut...
When players in online games engage in conversation with each other, often through a chat window, their graphical avatars typically do not exhibit interesting behavior. This paper ...