20 search results - page 1 / 4 » Where the Students Are...Computing Services at the Customer ... |
SIGUCCS
2000
ACM
13 years 9 months ago
2000
ACM
Information and Access Technology Services at the University of Missouri-Columbia has long struggled with its physical location on the edge of campus. In my 20+ years of experienc...
SIGUCCS
2000
ACM
13 years 9 months ago
2000
ACM
As the personal computer becomes a more integral part of the faculty member’s job, the increasing level of day-to-day computer support - often without increases in full-time sta...
QUESTA
2006
13 years 5 months ago
2006
Abstract Many models for customers impatience in queueing systems have been studied in the past; the source of impatience has always been taken to be either a long wait already exp...
SIGUCCS
2000
ACM
13 years 9 months ago
2000
ACM
Academic Technology Services at the University of Rochester is in the process of revamping its student staff training program. This is in an effort to provide top-notch customer s...
AH
2006
Springer
13 years 7 months ago
2006
Springer
Personalised elearning is being heralded as one of the grand challenges of next generation learning systems, in particular, its ability to support greater effectiveness, efficiency...