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SIGDOC
2006
ACM
13 years 11 months ago
Why don't people read the manual?
Few users of computer applications seek help from the documentation. This paper reports the results of an empirical study of why this is so and examines how, in real work, users s...
David G. Novick, Karen Ward
CAISE
2003
Springer
13 years 10 months ago
Are There Requirements for BPS?
A huge amount of effort is consumed in modelling business processes, and then in developing and maintaining tools, documentation, and training courses to support the modelled proce...
Ian F. Alexander
AAAI
1990
13 years 6 months ago
Pointing: A Way Toward Explanation Dialogue
Explanation requires a dialogue. Users must be allowed to ask questions about previously given explanations. However, building an interface that allows users to ask follow-up ques...
Johanna D. Moore, William R. Swartout
BIRTHDAY
2005
Springer
13 years 11 months ago
Natural Language Proof Explanation
Abstract. State-of-the-art proof presentation systems suffer from several deficiencies. First, they simply present the proofs without motivating why the proof is done as it is do...
Armin Fiedler
HUC
2011
Springer
12 years 5 months ago
Understanding my data, myself: supporting self-reflection with ubicomp technologies
We live in a world where many kinds of data about us can be collected and more will be collected as Ubicomp technologies mature. People reflect on this data using different tools ...
Ian Li, Anind K. Dey, Jodi Forlizzi