Modern applications such as Microsoft Word have many automatic features and hidden dependencies that are frequently helpful but can be mysterious to both novice and expert users. ...
Brad A. Myers, David A. Weitzman, Andrew Jensen Ko...
When software developers want to understand the reason for a program's behavior, they must translate their questions about the behavior into a series of questions about code,...
When harvesting collective intelligence, a user wishes to maximize the accuracy and value of the acquired information without spending too much time collecting it. We empirically ...
User-Interactive Question Answering (QA) communities such as Yahoo! Answers are growing in popularity. However, as these QA sites always have thousands of new questions posted dai...