This work presents experiences with the adopting of a workflow management system in a large financial institution. We describe the gradual evolution of a traditional work process,...
The main focus of this paper is demonstrating a methodology for capturing and designing co-operative work processes. We present a method, appropriate for group work analysis, and ...
Today's corporations often must operate across organizational boundaries. Phenomena such as electronic commerce, extended enterprises, and the Internet stimulate cooperation ...
: The notion of service is closely coupled with the notion of process in general and of workflow in particular. Processes capture the coordination logic for the various resources i...
Nowadays, we increasingly face the situation that possibly heterogeneous workflow environments must be integrated in order to support company-internal business processes as well a...