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    CANDT
    2009
    143views Emerging Technology» more  CANDT 2009»
    Facilitating participatory decision-making in local communities through map-based online discussion
    13 years 9 months ago
    Facilitating participatory decision-making in local communities through map-based online discussion
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    Geographic information systems and online mapping technologies have been widely used for supporting participatory decision-making in local communities. However, limited studies ha...
    Bo Yu, Guoray Cai
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    CANDT
    2009
    151views Emerging Technology» more  CANDT 2009»
    Overhearing the crowd: an empirical examination of conversation reuse in a technical support community
    13 years 6 months ago
    Overhearing the crowd: an empirical examination of conversation reuse in a technical support community
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    This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...
    Derek L. Hansen
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    CANDT
    2009
    137views Emerging Technology» more  CANDT 2009»
    Supportive communication, sense of virtual community and health outcomes in online infertility groups
    13 years 9 months ago
    Supportive communication, sense of virtual community and health outcomes in online infertility groups
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    Women are turning to online health groups to deal with the stresses and complications of infertility. Online groups may provide a resource that is potentially absent in their face...
    Jennifer L. Welbourne, Anita L. Blanchard, Marla D...
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    CANDT
    2009
    123views Emerging Technology» more  CANDT 2009»
    Hometown websites: continuous maintenance of cross-border connections
    13 years 9 months ago
    Hometown websites: continuous maintenance of cross-border connections
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    Information and Communication Technologies (ICT) become particularly relevant in contexts where place-based communities get dispersed and migrants look for ways to keep strong con...
    Luís A. Castro, Victor M. Gonzalez
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    CANDT
    2009
    110views Emerging Technology» more  CANDT 2009»
    Please help!: patterns of personalization in an online tech support board
    13 years 9 months ago
    Please help!: patterns of personalization in an online tech support board
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    We analyze help-seeking strategies in two large tech support boards and observe a number of previously unreported differences between tech support boards and other types of online...
    Sarita Yardi, Erika Shehan Poole
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