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» eModeration: Towards a User Experience Evaluation Framework
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CSCW
2006
ACM
13 years 11 months ago
Leveraging digital backchannels to enhance user experience in electronically mediated communication
Rendezvous is a conference call solution that leverages Voice over IP, enterprise calendaring, instant messaging, and rich client functionality to enhance the user experience and ...
Wendy A. Kellogg, Thomas Erickson, Tracee Vetting ...
INFOCOM
2009
IEEE
14 years 3 days ago
OneClick: A Framework for Measuring Network Quality of Experience
—As the service requirements of network applications shift from high throughput to high media quality, interactivity, and responsiveness, the definition of QoE (Quality of Exper...
Kuan-Ta Chen, Cheng-Chun Tu, Wei-Cheng Xiao
WWW
2009
ACM
14 years 6 months ago
Search shortcuts: driving users towards their goals
Giving suggestions to users of Web-based services is a common practice aimed at enhancing their navigation experience. Major Web Search Engines usually provide Suggestions under t...
Ranieri Baraglia, Fidel Cacheda, Victor Carneiro, ...
DSVIS
2008
Springer
13 years 7 months ago
Toward Multi-disciplinary Model-Based (Re)Design of Sustainable User Interfaces
This paper reports on our experience in using the MuiCSer process framework for the redesign of the user interface for operating an industrial digital printing system. MuiCSer is c...
Jan Van den Bergh, Mieke Haesen, Kris Luyten, Sofi...
ECIR
2007
Springer
13 years 7 months ago
Combining Evidence for Relevance Criteria: A Framework and Experiments in Web Retrieval
Abstract. We present a framework that assesses relevance with respect to several relevance criteria, by combining the query-dependent and query-independent evidence indicating thes...
Theodora Tsikrika, Mounia Lalmas