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EGOV
2009
Springer
13 years 8 months ago
Caste Structures and E-Governance in a Developing Country
Castes, or endogamous kinship relationships, are prevalent in communities across the world and particularly in developing countries. Caste plays a strong role in determining commu...
Rahul De'
EGOV
2009
Springer
13 years 11 months ago
A Multiple-Item Scale for Assessing E-Government Service Quality
A critical element in the evolution of e-governmental services is the development of sites that better serve the citizens’ needs. To deliver superior service quality, we must fir...
Xenia Papadomichelaki, Gregoris Mentzas
EGOV
2009
Springer
13 years 11 months ago
Refinement, Validation and Benchmarking of a Model for E-Government Service Quality
This paper presents the refinement and validation of a model for Quality of e-Government Services (QeGS). We built upon our previous work where a conceptualized model was identifie...
Babis Magoutas, Gregoris Mentzas
EGOV
2009
Springer
13 years 8 months ago
Mapping the E-Government Research with Social Network Analysis
About fifteen years of e-government research (EGR) lead to a research field that is looking forward to define an identity as a proper and autonomous scientific discipline. This pap...
Nusa Erman, Ljupco Todorovski
EGOV
2009
Springer
13 years 8 months ago
Profiling the EG Research Community and Its Core
Electronic Government Research (EGR) has progressed beyond its stages of infancy and has unfolded into a respected domain of multi- and crossdisciplinary study. A sizable and dedic...
Hans Jochen Scholl