This article is about applications that can be customized or extended through their own user interface. This is achieved by the interface’s ability to interpret users’ non-lit...
Although a user’s navigation history contains a lot of hidden information about the relationship between web pages and between users, this information is usually not exploited. ...
In this paper, we describe an outline of “Procedure based help desk system”. Preparing enough amounts of contents for help desk system is important for constructing an efficie...
Prior research into embodied interface agents has found that users like them and find them engaging. In this paper, we argue that embodiment can serve an even stronger function if...
Justine Cassell, Timothy W. Bickmore, Hannes H&oum...
Users of complex applications need advice, assistance, and feedback while they work. We are experimenting with “adjunct” user agents that are aware of the history of interacti...
Robert G. Farrell, Peter G. Fairweather, Eric Brei...