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IWC
2007
105views more  IWC 2007»
13 years 4 months ago
Are interface agents scapegoats? Attributions of responsibility in human-agent interaction
This paper presents an investigation of the self-serving biases of interface agent users. An experiment that involved 202 MS Office users demonstrated that, in contrast to the sel...
Alexander Serenko
IWC
2007
100views more  IWC 2007»
13 years 4 months ago
Usefulness of VRML building models in a direction finding context
This paper describes an experiment which aims to examine the effectiveness and efficiency of a Virtual Reality Modelling Language (VRML) building model compared with equivalent ar...
Pietro Murano, Dino Mackey
IWC
2007
104views more  IWC 2007»
13 years 4 months ago
Lightweight techniques for structural evaluation of animated metaphors
Visual metaphors in the form of still or animated pictures have been used in user interfaces with the hope of enhancing learning and use of computer applications. This paper studi...
Jorma Sajaniemi, Tuija Stützle
IWC
2007
121views more  IWC 2007»
13 years 4 months ago
Eye movements as indices for the utility of life-like interface agents: A pilot study
We motivate an approach to evaluating the utility of life-like interface agents that is based on human eye movements rather than questionnaires. An eye tracker is employed to obta...
Helmut Prendinger, Chunling Ma, Mitsuru Ishizuka
IWC
2007
106views more  IWC 2007»
13 years 4 months ago
The role of social presence in establishing loyalty in e-Service environments
Compared to offline shopping, the online shopping experience may be viewed as lacking human warmth and sociability as it is more impersonal, anonymous, automated and generally dev...
Dianne Cyr, Khaled Hassanein, Milena M. Head, Alex...