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IWC
2007
13 years 4 months ago
2007
This paper reports on a study that investigated consumer use of e-services in a multichannel context. To develop a deeper understanding of what makes consumers decide to use the o...
IWC
2007
13 years 4 months ago
2007
Scientific problem solving often involves concordance (or discordance) analysis among the result sets from different approaches. For example, different scientific analysis met...
IWC
2007
13 years 4 months ago
2007
In recent years, there has been great interest in scenario-based design and other forms of user-centred design. However, there are many design processes that, often for good reaso...