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MANSCI
2008
89views more  MANSCI 2008»
13 years 5 months ago
Research Note - When Is Versioning Optimal for Information Goods?
This paper provides insights about when versioning is an optimal strategy for information goods. Our characterization of this class of goods is that variable costs are invariant w...
Hemant K. Bhargava, Vidyanand Choudhary
MANSCI
2008
68views more  MANSCI 2008»
13 years 5 months ago
Queuing for Expert Services
We consider a monopolist expert offering a service with a `credence' characteristic. A credence service is one where the customer cannot verify, even after a purchase, whethe...
Laurens G. Debo, L. Beril Toktay, Luk N. Van Wasse...
MANSCI
2008
122views more  MANSCI 2008»
13 years 5 months ago
Incorporating Asymmetric Distributional Information in Robust Value-at-Risk Optimization
Value-at-Risk (VaR) is one of the most widely accepted risk measures in the financial and insurance industries, yet efficient optimization of VaR remains a very difficult problem....
Karthik Natarajan, Dessislava Pachamanova, Melvyn ...
MANSCI
2008
169views more  MANSCI 2008»
13 years 5 months ago
Service Adoption and Pricing of Content Delivery Network (CDN) Services
Content Delivery Networks (CDNs) are a vital component of the Internet's content delivery value chain, servicing nearly a third of the Internet's most popular content si...
Kartik Hosanagar, John C.-I. Chuang, Ramayya Krish...
MANSCI
2008
119views more  MANSCI 2008»
13 years 5 months ago
Service-Level Differentiation in Call Centers with Fully Flexible Servers
We study large-scale service systems with multiple customer classes and many statistically identical servers. The following question is addressed: How many servers are required (s...
Itay Gurvich, Mor Armony, Avishai Mandelbaum