This case study examines a procurement project where the Swedish National Labor Market Administration (AMV) hired usability consultants in order to redesign their website for empl...
In speech interfaces users must be aware what can be done with the system – in other words, the system must provide information to help the users to know what to say. We have ad...
Esa-Pekka Salonen, Mikko Hartikainen, Markku Turun...