Is the second paragraph dead? Technology and users are tending to create and consume information in ever decreasing chunks, forcing content creators to create shorter fragments of...
Testing of usability could perhaps be more accurately described as testing of learnability. We know more about the problems of novice users than we know of the problems of experie...
Software engineering has been striving for years to improve the practice of software development and maintenance. Documentation has long been prominent on the list of recommended ...
Sergio Cozzetti B. de Souza, Nicolas Anquetil, K&a...
The creation process of technical documentation is an expensive and time-consuming task especially for complex products. To make this process more cost-efficient computerized supp...