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SIGUCCS
1999
ACM
13 years 9 months ago
Usability Testing: A Quick, Cheap, and Effective Method
The University of Portland Office of Computer and Telecommunication Services (CTS) created an Intranet web site for the University community during the summer of 1998. In the summ...
Jerilyn Prescott, Matt Crichton
SIGUCCS
1998
ACM
13 years 9 months ago
IT Training for Students, Who Needs It?
This presentation will be a discussion of two Information Technology training programs at the university/college level. The two programs are ”The Student Peer Trainers”(SPT) a...
Penny Haselwander
SIGUCCS
2009
ACM
13 years 11 months ago
The many benefits of cultivating a community among IT staff
Conference Abstracts October 11-14, 2009 t provides the abstracts and the author(s)’ name(s) for the technical program. The actual presenter(s) may vary. Updated September 20, 20...
Ken Layng
SIGUCCS
2003
ACM
13 years 10 months ago
Regaining single sign-on taming the beast
It has been our effort at Ringling school to provide our campus community with the capability to uniformly access resources across multiple platforms. Empowering the user with a s...
Divyangi Anchan, Mahmoud Pegah
SIGUCCS
2000
ACM
13 years 9 months ago
Knowledgebase Integration with a 24-hour Help Desk
The University of Pittsburgh's Computing Services and Systems Development organization is focused on the needs of the faculty and student population, totaling nearly 40,000 u...
Jay Graham, Brian K. Hart