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SIGUCCS
2000
ACM
13 years 9 months ago
2000
ACM
As the personal computer becomes a more integral part of the faculty member’s job, the increasing level of day-to-day computer support - often without increases in full-time sta...
SIGUCCS
2000
ACM
13 years 9 months ago
2000
ACM
Wabash College has initiated an innovative strategy to solve technology staffing problems experienced by many small undergraduate liberal arts colleges. This strategy targets stud...
SIGUCCS
2000
ACM
13 years 9 months ago
2000
ACM
This paper will provide a useful guide to those schools that have not yet implemented IMAP and are considering doing so. With both the systems and user services perspectives, any ...
SIGUCCS
2000
ACM
13 years 8 months ago
2000
ACM
The School of Architecture and Allied Arts at the University of Oregon consists of nine departments and programs with 5000 students, 160 faculty, and a few dozen staff. When I cam...
SIGUCCS
2000
ACM
13 years 9 months ago
2000
ACM
Creating a university Help Center from scratch can be a challenging yet very rewarding experience for an IT professional. Buying computers, building networks, and installing softw...