Over the past decade, distributed computing necessitated a centralized support environment at most colleges and universities. This development has given campus computer users the ...
This paper discusses the technical and policy issues that West Virginia Network (WVNET) encountered when it expanded its statewide Internet dialup service through an outsourcing p...
In a Collegiate setting, technology must be functional, effective, and highly visible. In the fall of 1999 the CIS department at Bowdoin College saw the need for a greater number ...
The User Services division of the Office of Technology Integration is the "safety net" for computer support at Florida State University (FSU). Areas of support include t...
Basic approaches to computer lab management range along a spectrum from total lockdown of lab computers to total freedom. Total lockdown, which can be implemented with system perm...