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    CHIMIT
    2007
    ACM
    109views Human Computer Interaction» more  CHIMIT 2007»
    Design guidelines for system administration tools developed through ethnographic field studies
    13 years 8 months ago
    Design guidelines for system administration tools developed through ethnographic field studies
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    Information Technology system administrators (sysadmins) perform the crucial and never-ending work of maintaining the technical infrastructure on which our society depends. Comput...
    Eben M. Haber, John H. Bailey
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