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    BTW
    2009
    Springer
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    Value Demonstration of Embedded Analytics for Front Office Applications
    13 years 11 months ago
    Value Demonstration of Embedded Analytics for Front Office Applications
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    : Users of front office applications such as call center or customer support applications make millions and millions of decisions each day without analytical support. For example, ...
    Erik Nijkamp, Martin Oberhofer, Albert Maier
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