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CSCW
2011
ACM
12 years 11 months ago
Creating a context of trust with ICTs: restoring a sense of normalcy in the environment
This paper reports on an ethnographic study of the technology-enabled behavior that took place amongst a citizen population living in a conflict zone. We interviewed 65 Iraqi citi...
Bryan Semaan, Gloria Mark
CHI
2004
ACM
13 years 9 months ago
Trust and mistrust of online health sites
Do different design and information content factors influence trust and mistrust of online health sites? Fifteen women faced with a risky health decision were observed while searc...
Elizabeth Sillence, Pamela Briggs, Lesley Fishwick...
CHI
2009
ACM
14 years 4 months ago
Designing trustworthy situated services: an implicit and explicit assessment of locative images-effect on trust
This paper examines a visual design element unique to situated, hot-spot style, services: locativeness. This is the extent to which the media representing a service relates to its...
Vassilis Kostakos, Ian Oakley