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CASCON
2008
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13 years 6 months ago
Is it a bug or an enhancement?: a text-based approach to classify change requests
Bug tracking systems are valuable assets for managing maintenance activities. They are widely used in open-source projects as well as in the software industry. They collect many d...
Giuliano Antoniol, Kamel Ayari, Massimiliano Di Pe...
VL
2008
IEEE
13 years 11 months ago
Towards the next generation of bug tracking systems
Developers typically rely on the information submitted by end-users to resolve bugs. We conducted a survey on information needs and commonly faced problems with bug reporting amon...
Sascha Just, Rahul Premraj, Thomas Zimmermann
CSCW
2010
ACM
14 years 1 months ago
Information needs in bug reports: improving cooperation between developers and users
For many software projects, bug tracking systems play a central role in supporting collaboration between the developers and the users of the software. To better understand this co...
Silvia Breu, Rahul Premraj, Jonathan Sillito, Thom...