HICSS
2003
IEEE
13 years 9 months ago
2003
IEEE
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
WECWIS
2007
IEEE
13 years 10 months ago
2007
IEEE
Market players that can respond to critical business events faster than their competitors will end up as winners in the fast moving economy. Event-based systems have been develope...