ICEXSS
2010
12 years 11 months ago
2010
This paper proposes an approach for evaluating the relationship with a customer, leading to the creation of a Customer Intimacy Grade (CIG), across multiple levels of granularity: ...
CASCON
2010
12 years 11 months ago
2010
ion and giving them a medium to express and implement change. One of the keys to achieve agility for creating business processes depends on close interaction between IT department ...