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INFOCOM
2010
IEEE
13 years 2 months ago
Change Management in Enterprise IT Systems: Process Modeling and Capacity-optimal Scheduling
Abstract—We provide a formal model for the Change Management process for Enterprise IT systems, and develop change scheduling algorithms that seek to attain the “change capacit...
Praveen Kumar Muthuswamy, Koushik Kar, Sambit Sahu...
JCP
2008
128views more  JCP 2008»
13 years 4 months ago
Life Cycle for Change Management in Business Processes using Semantic Technologies
In a fast changing market environment the task of reducing the downtime for change management of business processes has high importance. Ensuring that IT reflects the updated busin...
Uttam Kumar Tripathi, Knut Hinkelmann, Daniela Fel...
DELFI
2004
13 years 5 months ago
Semantic Interrelation of Documents via an Ontology
Abstract. This tutorial describes the rationale for and use of an ontology for extensive semantic interrelation of documents to increase "sustainable development", i.e. c...
Bernd Krieg-Brückner, Arne Lindow, Christoph ...
SWAP
2008
13 years 5 months ago
OWL Change Management Patterns
Ontology evolution is a complex problem. In our work, we focus on issues related to change management, particularly consistency maintenance and we present in this paper, an overvie...
Rim Djedidi, Marie-Aude Aufaure
IM
2007
13 years 5 months ago
A decision support tool to optimize scheduling of IT changes
— Change management is one of the most critical processes in IT management. Some of the reasons are the sheer number of changes and the difficulty of evaluating the impact of cha...
Rodrigo Rebouças, Jacques Philippe Sauv&eac...
DSOM
2007
Springer
13 years 10 months ago
On the Risk Exposure and Priority Determination of Changes in IT Service Management
This paper deals with the Change Management process within IT Service Management. Change Management includes several activities, some of which need to evaluate the risk exposure as...
Jacques Philippe Sauvé, Rodrigo A. Santos, ...
HICSS
2007
IEEE
103views Biometrics» more  HICSS 2007»
13 years 10 months ago
Managing Resistance to Organizational Change: How GSS Can Reveal Role Related Resistance Behaviors
Organizational change brings about a number of behaviors that are seen to run counter to the implementation of the information systems. These behaviors may be seen as jeopardizing...
Sajda Qureshi, Alanah J. Davis
DSOM
2009
Springer
13 years 11 months ago
One Is Not Enough: A Hybrid Approach for IT Change Planning
Abstract. We propose a novel hybrid planning approach for the automated generation of IT change plans. The algorithm addresses an abstraction mismatch between refinement of tasks ...
Sebastian Hagen, Nigel Edwards, Lawrence Wilcock, ...