CSCW
2000
ACM
13 years 4 months ago
2000
ACM
This paper describes a novel knowledge-based approach for helping workflow process designers and participants better manage the exceptions (deviations from an ideal collaborative ...
CHI
1997
ACM
13 years 8 months ago
1997
ACM
We describe a case study of a complex, ongoing, collaborative work process, where the central activity is a series of meetings reviewing a wide range of subtle technical topics. T...