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    CHI
    2000
    ACM
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    The effect of communication modality on cooperation in online environments
    13 years 9 months ago
    The effect of communication modality on cooperation in online environments
    Download  research.microsoft.com
    One of the most robust findings in the sociological literature is the positive effect of communication on cooperation and trust. When individuals are able to communicate, cooperat...
    Carlos Jensen, Shelly Farnham, Steven M. Drucker, ...
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