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HICSS
2006
IEEE
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13 years 11 months ago
When Online Reviews Meet Hyperdifferentiation: A Study of Craft Beer Industry
We analyze how online reviews can be used to evaluate product differentiation strategy based on the theories of hyperdifferentiation and resonance marketing. Hyperdifferentiation ...
Eric K. Clemons, Guodong Gao, Lorin M. Hitt