AVI
1998
13 years 6 months ago
1998
Although existing lab-based formative evaluation is frequently and effectively applied to improving usability of software user interfaces, it has limitations that have led to the ...
CHI
2009
ACM
14 years 5 months ago
2009
ACM
One approach to reducing the costs of usability testing is to facilitate the automatic detection of critical incidents: serious breakdowns in interaction that stand out during sof...