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    COMAD
    2009
    178views Knowledge Management» more  COMAD 2009»
    CRM Analytics Framework
    13 years 5 months ago
    CRM Analytics Framework
    Download  www.cse.iitb.ac.in
    Implementing a CRM Analytics solution for a business involves many steps including data extraction, populating the extracted data into a warehouse, and running an appropriate mini...
    Joseph P. Bigus, Upendra Chitnis, Prasad M. Deshpa...
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    KDD
    2009
    ACM
    260views Data Mining» more  KDD 2009»
    Enabling analysts in managed services for CRM analytics
    14 years 4 months ago
    Enabling analysts in managed services for CRM analytics
    Download  www.godbole.net
    Data analytics tools and frameworks abound, yet rapid deployment of analytics solutions that deliver actionable insights from business data remains a challenge. The primary reason...
    Indrajit Bhattacharya, Shantanu Godbole, Ajay Gupt...
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