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    ECIS
    2001
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    A Review of the Issues Associated with Customer Relationship Management Systems
    13 years 6 months ago
    A Review of the Issues Associated with Customer Relationship Management Systems
    Download  is2.lse.ac.uk
    Customer Relationship Management (CRM) standard package software has become a key contributor to attempts at aligning business and IT strategies in recent years. The past decade h...
    Ben Light
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