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CSCW
2000
ACM
10 years 4 months ago
Evolution of Contact Point: a case study of a help desk and its users
This paper describes the evolution of a concept, Contact Point, the research process through which it evolved, and the work context and practices which drove its evolution. Contac...
Lena Mamykina, Catherine G. Wolf
CSCW
2000
ACM
10 years 4 months ago
Explaining collaborative filtering recommendations
Automated collaborative filtering (ACF) systems predict a person’s affinity for items or information by connecting that person’s recorded interests with the recorded interests...
Jonathan L. Herlocker, Joseph A. Konstan, John Rie...
CSCW
2000
ACM
10 years 4 months ago
Distance, dependencies, and delay in a global collaboration
Collaborations over distance must contend with the loss of the rich, subtle interactions that co-located teams use to coordinate their work. Previous research has suggested that o...
James D. Herbsleb, Audris Mockus, Thomas A. Finhol...
CSCW
2000
ACM
10 years 4 months ago
Designing presentations for on-demand viewing
Increasingly often, presentations are given before a live audience, while simultaneously being viewed remotely and recorded for subsequent viewing on-demand over the Web. How shou...
Liwei He, Jonathan Grudin, Anoop Gupta
CSCW
2000
ACM
10 years 4 months ago
Developing adaptive groupware applications using a mobile component framework
A need exists to develop groupware systems that adapt to available resources and support user mobility. This paper presents DACIA, a system that provides mechanisms for building s...
Radu Litiu, Atul Prakash
CSCW
2000
ACM
10 years 4 months ago
WebSplitter: a unified XML framework for multi-device collaborative Web browsing
WebSplitter symbolizes the union of pervasive multi-device computing and collaborative multi-user computing. WebSplitter provides a unified XML framework that enables multi-device...
Richard Han, Veronique Perret, Mahmoud Naghshineh
CSCW
2000
ACM
10 years 4 months ago
GestureMan: a mobile robot that embodies a remote instructor's actions
Hideaki Kuzuoka, Shinya Oyama, Keiichi Yamazaki, K...
CSCW
2000
ACM
10 years 4 months ago
Recognizing and supporting roles in CSCW
In this paper, we describe our experience with the longterm, widespread use of CoWeb, an asynchronous collaborative tool that is mostly used to complement existing faceto-face gro...
Mark Guzdial, Jochen Rick, Bolot Kerimbaev
CSCW
2000
ACM
10 years 4 months ago
Supporting collaborative interpretation in distributed Groupware
Collaborative interpretation occurs when a group interprets and transforms a diverse set of information fragments into a coherent set of meaningful descriptions. This activity is ...
Donald Cox, Saul Greenberg
CSCW
2000
ACM
10 years 4 months ago
Designing to support adversarial collaboration
We investigate the phenomenon of adversarial collaboration, through field studies of a legal firm. Adversarial collaboration requires that people with opposing goals come to agree...
Andrew L. Cohen, Debra Cash, Michael J. Muller
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