ICSE
2005
IEEE-ACM
14 years 4 months ago
2005
IEEE-ACM
Predicting software quality as perceived by a customer may allow an organization to adjust deployment to meet the quality expectations of its customers, to allocate the appropriat...
ICSE
2008
IEEE-ACM
14 years 5 months ago
2008
IEEE-ACM
We investigate relationships among software quality measures commonly used to assess the value of a technology, and several aspects of customer perceived quality measured by Inter...