TASE
2010
IEEE
12 years 11 months ago
2010
IEEE
This paper presents a novel multiagent approach to automating taxi dispatch that services current bookings in a distributed fashion. The existing system in use by a taxi operator i...
IADIS
2004
13 years 5 months ago
2004
The Internet/World Wide Web (Web) is an important way for the sharing of business information between retail firms and their customers. Although electronic commerce (e-commerce) h...
IMECS
2007
13 years 5 months ago
2007
—Under electronic commerce, how to raise the consumers’ degree of satisfaction and gain the consumers’ loyalty have become the key factor relating with whether e-commerce ent...
ICSM
1995
IEEE
13 years 7 months ago
1995
IEEE
Organizations spend significant resources tracking customer satisfaction and managing service delivery. Although a great deal of effort is expended in understanding what goes on w...
MA
2000
Springer
13 years 8 months ago
2000
Springer
In a de-regulated market the distribution utilities will compete with added value for the customer in addition to the delivery of energy. We describe a system consisting of a colle...
HICSS
2002
IEEE
13 years 9 months ago
2002
IEEE
: This research develops, operationalizes, and empirically tests a model for explaining/predicting the satisfaction of customers with Internet-based services in the context of an o...
HICSS
2003
IEEE
13 years 9 months ago
2003
IEEE
This research adopts Barua’s [1] three-tier Business Value Complementarity (BVC) model to study the performance of telephone companies (Telcos). Our study integrates constructs ...
HICSS
2008
IEEE
13 years 10 months ago
2008
IEEE
E-commerce has become an important part of business. In South Korea, the market size of online shopping malls was 13,460 billion Korean Won in 2006, and this figure keeps growing....