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ICDM
2006
IEEE
116views Data Mining» more  ICDM 2006»
13 years 10 months ago
Improving Personalization Solutions through Optimal Segmentation of Customer Bases
On the Web, where the search costs are low and the competition is just a mouse click away, it is crucial to segment the customers intelligently in order to offer more targeted and...
Tianyi Jiang, Alexander Tuzhilin
CIDM
2007
IEEE
13 years 10 months ago
Application of Neural Networks for Data Modeling of Power Systems with Time Varying Nonlinear Loads
— Nowadays power distribution systems typically operate with nonsinusoidal voltages and currents. Harmonic currents from nonlinear loads propagate through the system and cause ha...
Joy Mazumdar, Ganesh K. Venayagamoorthy, Ronald G....
AGILEDC
2007
IEEE
13 years 10 months ago
The Relationship between Customer Collaboration and Software Project Overruns
Most agile projects rely heavily on good collaboration with the customer in order to achieve project goals and avoid overruns. However, the role of the customer in software projec...
Kjetil Moløkken-Østvold, Kristian Ma...
HICSS
2008
IEEE
165views Biometrics» more  HICSS 2008»
13 years 11 months ago
CRM and Customer Portfolio Management for E-Tailers
“Don’t put all your eggs in one basket” is common wisdom with respect to financial portfolio theory. The configuration of customer portfolios with regard to appropriate risk...
Dennis Kundisch, Stefan Sackmann, Markus Ruch
CDC
2008
IEEE
114views Control Systems» more  CDC 2008»
13 years 11 months ago
Dynamic Traveling Repairperson Problem for dynamic systems
— In this paper, we study the Dynamic Traveling Repairman Problem (DTRP) for dynamic systems. In the DTRP, customers are arising dynamically and randomly in a bounded region R, a...
Sleiman Itani, Emilio Frazzoli, Munther A. Dahleh
AGILEDC
2008
IEEE
13 years 11 months ago
The Intermediate Customer Anti-Pattern
Scrum focuses on collaboration with the customer, but what if your customer is actually a provider for yet another customer? Then who is your real customer? What if these two poss...
Tom Perry
KDD
2009
ACM
266views Data Mining» more  KDD 2009»
13 years 11 months ago
OpinionMiner: a novel machine learning system for web opinion mining and extraction
Merchants selling products on the Web often ask their customers to share their opinions and hands-on experiences on products they have purchased. Unfortunately, reading through al...
Wei Jin, Hung Hay Ho, Rohini K. Srihari
ICML
2009
IEEE
13 years 11 months ago
A novel lexicalized HMM-based learning framework for web opinion mining
Merchants selling products on the Web often ask their customers to share their opinions and hands-on experiences on products they have purchased. As e-commerce is becoming more an...
Wei Jin, Hung Hay Ho
HICSS
2010
IEEE
190views Biometrics» more  HICSS 2010»
13 years 11 months ago
Managing the Current Customization of Process Related IT-Services
IT service providers are increasingly required to orientate their service portfolio towards the IT support of their consumer’s business processes. This enables diversification a...
Henrik Brocke, Falk Uebernickel, Walter Brenner